Your personal support system
comprehensive advice, competent support

An aligner system can only be profitable for your practice if it is seamlessly integrated into your workflows. And that is precisely what our professional service and team of experts accomplish. Any pending issues and details are clarified promptly and without any formalities so that your workload is reduced to a minimum and you save time and money. Contact partners at our end are at your service to provide professional and targeted solutions. Our support team is made up of orthodontic specialists who look forward to your queries and assisting you on phone, personally at your practice or online.

Telephone support

Specific queries or details can be dealt with immediately on phone. The nivellipso service team with orthodontic qualifications is at your service daily from 9:00 a.m. to 5:00 p.m.    

Meeting in person

Prior to your first treatment plan, we shall conduct a training session for you and your staff at your practice. A contact person is available to support you for complex indications and prepare a customised treatment plan.    


Of course, we are available online 24/7. Which means you can get in touch not just by e-mail but can also contact our specialists on our nivellonlign TP platform at any time. The advantage: case-specific queries dealt with directly.

An overview of additional services:

  • Express service: Orders and deliveries within 14 days following submission
  • Creation of plaster models based on impressions (silicone or polyether)
  • Scanning of plaster models and archiving (also permanently, if required)
  • Creation of new models (per 3D model) from the archives for documentation
  • Fabrication of application splints – orders can be placed for more than one splint
  • Preparation of pontics for closing/opening gaps
  • Fabrication of custom-made attachments, if required for a specific case
  • Preparation of aligners for the implementation of Class 2 elastic bands
  • Delivery of a special, super-soft corrective splint if treatment plan is not implemented
  • Return of plaster models and/or impression trays